Protection

Data Protection and Security Policy – GlossyAuto At GlossyAuto, we understand that your vehicle deserves the best care—and so do your personal data. This policy explains how we collect, use, protect, and manage your information when you use our website and car wash services. 1. Information We Collect When you book a service or visit our website, we may collect: Full name and contact details (phone number, email address) Vehicle details (make, model, license plate) Service preferences and appointment times Payment information processed securely through trusted providers Website usage data and cookies for improving your experience 2. Purpose of Data Use Your data helps us to: Schedule and manage your car wash appointments Provide timely customer support and service updates Process payments securely and efficiently Personalize offers and promotions (with your consent) Improve our service quality through feedback and analytics Comply with legal and regulatory requirements 3. Security Measures GlossyAuto commits to protecting your data through: Encrypted connections using SSL certificates Secure data storage with limited and authorized access Regular security checks and system updates Firewalls and intrusion detection systems to prevent unauthorized access 4. Sharing Data with Third Parties Your information is never sold or shared with marketers. It may be shared only in the following cases: With payment processors to complete transactions To comply with legal requests or government regulations With trusted service providers who assist us in operating our business (under confidentiality agreements) 5. Cookies and Tracking We use cookies to enhance user experience and analyze site traffic. You can manage cookie preferences through your browser settings; however, disabling cookies may affect website functionality. 6. Data Retention and Your Rights We retain your personal data only as long as necessary for service delivery and legal compliance. You have the right to access, correct, or request deletion of your data anytime by contacting us.